One of our clients from Europe is focused on logistics and transportation processes around the globe. It was required to find the best-matching patterns and scenarios for future scaling-up activities with an improved forecasting background. The essential part of our client’s business is estimation, analytics, cost & time forecasts.
This way, our customer is able to sign profitable contracts and avoid delays that can ruin the overall performance and the reputation of the company. The task of the KOV team was to optimize the client’s business with an accurate forecasting background.
Things Done
We have streamlined the business workflows of the client’s company with the help of the following steps undertaken:
Updated algorithms for estimations (recruitment requirements, contracting, building networks with suppliers and sellers, etc.);
Improved back-office task completion through the new-brand corporate ecosystem and helpful alterations & shift patterns implemented;
Better scheduling and deadline management for well-monitored routes, logistic solutions, and transportation tracking performed automatically;
The development of the software for agent availability checks, interactions with the team, partners, and other transportation business parties attracted;
Robotic management of processes while all the operations for the company’s departments are processed automatically and are led by the workforce managers through the convenient app and cloud-based system.
Finally, the client got the ready-to-use plans for efficient management of the workflows in the transportation company. The level of interactions between departments and communication with all the partners, agents, and other partners was significantly improved.
The Client’s Feedback
To summarize, accurate forecasting patterns implemented in the client’s existing ecosystem led to fruitful results. The accuracy of the cost & time estimations became exceptional – about 81% estimate precision in comparison with real-time outcomes.
Other forecasted statistics also satisfied our customer (faster and more effective deadline management, better transportation tracking, immediate communication, and data sharing via the software set by the KOV experts and cloud database tailored to the workers’ needs).
