IT support, automation and integrations – KOV s.r.o.
01 02 03 04 05 06
← ALL SIX MODULES MODULE 04 / 06 DIGITAL

Technology & IT.

Somewhere in your company, a person is retyping numbers from one system into another. We find that person and give them their week back: automation of the routine, integration of the tools you already use, and dashboards that show the business in real time.

120+HOURS AUTOMATED MONTHLY
14 dFIRST AUTOMATION LIVE
99.9%SYSTEMS UPTIME
Engineer at screens
FIG. 04 · SYSTEMS DESKNO BOTTLENECKS
WHY THIS MODULE EXISTS / 04

Your back office should run on systems, not on memory.

Most operational pain is not a missing platform – it is five good tools that refuse to talk to each other. Orders retyped into invoicing, attendance retyped into payroll, stock counted in a spreadsheet with one owner and no backup. Every retype is an error waiting for month-end.

We do not arrive with a platform to sell. We inventory what you have, wire it together, and automate the handoffs – order to invoice, attendance to payroll, sensor to report. Where a tool is genuinely missing we pick the smallest one that fits, not the biggest one on the market.

On top of the wiring we build the dashboard layer: cash, orders, capacity and deadlines on one screen, updated live. And we stay – monitoring, backups, user support and the next automation on the list. Security is not a line item; encrypted backups and access logs are the default.

WHAT'S INSIDE

Scope of the module

ALL SIX · INCLUDED IN THE BASE RETAINER
◆ 04.1
Process automation

The recurring 20% of office work – transfers, reminders, reconciliations, document generation – done by machines, checked by people.

◆ 04.2
Systems integration

Your accounting, e-shop, warehouse and HR tools connected through clean interfaces. One source of truth instead of four versions.

◆ 04.3
Reporting dashboards

Live numbers for cash, sales, capacity and deadlines – readable on a phone, trusted in a board meeting.

◆ 04.4
IT support

A help desk that answers in hours, patches before exploits and keeps an eye on the health of every workstation.

◆ 04.5
Digital workflows

Approvals, handoffs and document flows redesigned to happen in the system – with deadlines and an audit trail, not in someone's inbox.

◆ 04.6
Data security

Encrypted backups, role-based access, recovery drills. Tested restore paths – because a backup you never restored is a hope, not a plan.

HOW IT WORKS

From first call to steady state

WEEK 101
Systems inventory

Every tool, spreadsheet and manual handoff mapped. We leave with a list of the ten most expensive retypes in the company.

WEEK 2–302
Quick wins

The two or three automations with the fastest payback go live first. Trust is built on shipped things, not roadmaps.

MONTH 203
Integration & dashboards

Core systems wired together; the management dashboard goes live and month-end starts shrinking.

ONGOING04
Support & iteration

Monitoring, backups, user support – and each month the next item from the automation backlog.

STAYS ON YOUR DESK
◇TOOL PREFERENCES◇APPROVAL OF EVERY CHANGE◇DATA OWNERSHIP◇THE WISHLIST
MOVES TO OURS
◆AUTOMATION BUILDS◆INTEGRATIONS & APIS◆DASHBOARD MAINTENANCE◆USER SUPPORT◆BACKUPS & MONITORING
NUMBERS & PROOF

What this looks like in production

30+SYSTEMS INTEGRATED
0DATA INCIDENTS
24/7MONITORING
2 dMONTH-END CLOSE, DOWN FROM 9
FROM A CLIENT

“Month-end used to take nine days and a weekend. Now it takes two days, and I read the numbers on my phone before the meeting instead of in it.”

MANAGING DIRECTOR · WHOLESALE, 60 EMPLOYEES
SEE THE CASES →
COMMON QUESTIONS

Asked before signing

FULL FAQ →
Do we need to buy new software?

Usually not. Most value comes from connecting and automating what you already pay for. When something is genuinely missing, we propose the smallest tool that solves it.

Who owns the automations you build?

You do. Everything is documented and handed over with source access – if we ever part ways, your systems keep running and any competent admin can maintain them.

What about our data?

It stays yours and it stays in the EU. Encrypted backups, role-based access with logs, and a processing agreement signed before we touch anything.

MODULE 04 · DIGITAL

Stop retyping.
Start reading dashboards.

Book a consultation →
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